Mopping: Off, or Mop Lift On with “Avoid Carpet when Mopping.
High pile carpets look luxe, feel cosy, and are a nightmare for many weak vacuums. The fibres trap dust deep down, snag hair, and slow wheels. The fix isn’t guesswork, it’s a handful of settings and habits that transform “meh” to “wow,” especially if you match them with the right machine.
Below you’ll find the exact settings to use, why they work on high pile, and which Tech Sales Online models are best suited to the job.
The 7 Settings That Matter On High Pile
Turn Carpet Boost On (And Leave It On)
Carpet Boost automatically ramps suction when your robot vacuum detects carpet. On plush piles, you want the robot spending more time and power per square metre because airflow drops inside deep fibres. Roborock’s S8 MaxV Ultra, for example, performs well on high pile with Carpet Boost enabled, improving pick up of embedded debris.
Use Max/Max+ Suction For Room Or Zone Cleans
For dedicated carpet sessions (think living room rug), run a “Room”/“Zone” clean at Max or Max+. It can be noisier, but the extra negative pressure helps lift small dust particles and pet dander that sit below the tufts. Premium Ecovacs models like the DEEBOT X8 Pro Omni offer very high peak suction, which helps on plush carpet.
Enable Multi Pass / Deep Clean
If your app has a two pass or “deep” mode, enable it for high pile areas. The slower, overlapping pattern increases agitation and pickup. (If the app lets you save this as a per room preset, do it for carpeted rooms only so you don’t waste time on hard floors.)
Set Edge Clean After The Main Pass
High piles hide debris along skirting boards. An edge pass after the main clean sweeps the fibres that were pushed sideways during the first pass.
Protect Carpets During Mop Modes (Mop Lift & Carpet Avoidance)
If your robovac mops, make sure Mop on Carpet = Off and Mop Lift = On to prevent damp tufts. Roborock’s S8 MaxV Ultra can also lift its mop, switching from mop to vacuum seamlessly as it crosses onto carpet.
Create Routines For “Carpet Days”
Schedule a high suction, multi pass routine for carpeted rooms 2–3 times a week, and a lighter whole home run on alternate days. This balances deep cleaning with battery and runtime.
Tweak No Go Zones For Fringed Rugs
Long fringes and tassels can twist around robot vacuum brushes. Create no go or no mop zones on those edges, or roll fringes under the rug before running the robot.
Top Picks At Tech Sales Online (Why They’re Carpet Friendly)
Roborock Saros 10
- Why it stands out on high pile: The Saros 10 brings next gen suction power, rated among the strongest in Roborock’s line up. Combined with advanced carpet detection and adaptive suction, it handles plush rugs with ease. Its intelligent route planning ensures multiple passes on dense fibres, lifting embedded dust and pet hair effectively.
Roborock S8 MaxV Ultra
-
Why it stands out on high pile: Dual rubber rollers (“DuoRoller Riser”) improve agitation and reduce tangles; strong suction with Carpet Boost; excellent mapping and obstacle avoidance to stay centred on thick rugs.
Roborock Qrevo Edge
- Why it stands out on high pile: Designed with edge to edge cleaning in mind, the Qrevo Edge delivers strong suction and precise brush action right up to skirting boards and furniture edges. On high pile carpets, its Carpet Boost and liftable mop plate make it a safe, high performance option for mixed flooring households. Its slimmer docking base also makes it practical for smaller homes while still delivering premium carpet care.
How to Optimise Carpet Cleaning in the Roborock and Ecovacs Apps
Both Roborock and Ecovacs include powerful mobile apps that let you take full control of your robot vacuum. By setting up maps, zones, and cleaning modes, you can make sure your robot vacuum is giving extra attention to high pile carpets without wasting time or energy in other areas of your home.
Step 1: Create a Full Home Map
-
Once your robot completes its first clean, the app will generate a map of your floorplan.
-
Open the app and label each room. For example: Living Room, Hallway, Master Bedroom etc.
-
This makes it easier to schedule targeted routines for carpeted areas rather than running a full home clean every time.
Step 2: Set Up Zones and No Go Areas
-
In both the Roborock and Ecovacs apps, you can draw zones directly on the map. Select “Add Zone” and highlight the area you want to clean more often, such as a thick lounge rug.
-
For areas you want the robot vacuum to avoid, select “No Go Zone” and outline the area on the map. This is especially useful for rugs with long fringes or places where cables are likely to be on the floor.
-
You can save multiple zones so the robot always follows the same path when you start a clean.
Step 3: Adjust Carpet Boost and Suction Levels
-
In the Roborock app, open the settings for the vacuum and turn on “Carpet Boost”. The robot will automatically increase suction when it detects carpet. For very dense pile, you can also set a room or zone to run on “Max” suction every time.
-
In the Ecovacs app, open the cleaning settings and choose “Carpet Detection”. This enables the robot to raise suction automatically when it rolls onto a carpet. On models with mop lifting, like the DEEBOT X8 Pro Omni, the mop pad will also lift when carpet is detected.
-
You can customise suction power per room or per zone. For example, keep the living room rug on Max while leaving bedrooms on Standard for a quieter less intense run.
Step 4: Save Routines For Regular Use
-
Create a schedule that runs a carpet focused clean two to three times a week. In the Roborock app, you can save this as a “Custom Routine”. In the Ecovacs app, you can save it under “Scheduled Tasks”.
-
Set the robot to run a whole home clean on alternate days at standard suction. This balance ensures that hard floors are kept dust free while high pile carpets get deeper cleaning on a regular cycle.
Step 5: Monitor Performance and Adjust
-
Both apps keep cleaning history, showing coverage and time taken. If you notice the robot struggles in one zone, increase suction or add an extra pass.
- Update maps if you move furniture. The robot will adapt and keep navigation accurate.
Pro Tips For Thick Rugs and Carpets
Start With a Tidy Surface
Before starting a clean, pick up items that are likely to catch in the brushes. Hair ties, string, shoelaces and small toys can all wrap around rollers and reduce suction. Both Roborock and Ecovacs include tangle resistant brush systems, but even so, keeping the surface clear will protect your vacuum and prevent interruptions.
Managing Thresholds and Rug Edges
Thicker rugs often sit on a pad or have a defined edge that creates a small step.
-
Roborock S8 MaxV Ultra and Saros 10: These models are designed to handle obstacles up to about two centimetres high. If your rug has a raised edge, place it so that the robot approaches from the side with the lowest incline. The sensors in Roborock robot vacuums help them climb smoothly onto carpets without stalling.
-
Ecovacs DEEBOT X5 Pro Omni and X8 Pro Omni: These robots are similarly capable of crossing onto thicker rugs. Ecovacs models with TrueDetect sensors can recognise the change in surface and adjust their navigation path, reducing the risk of getting stuck.
Brush Design For High Pile Fibres
The type of brush makes a big difference on dense carpets.
-
Roborock: Models such as the S8 MaxV Ultra use dual rubber rollers. These rollers are less likely to trap long hair, and their design agitates deep fibres to lift dust and pet dander more effectively than bristle brushes. For pet owners with thick carpets, this setup is especially useful.
-
Ecovacs: DEEBOT models use a floating brush system that automatically adjusts its height to match the floor type. On carpet, the main brush drops slightly to get closer to the fibres, which improves pickup of fine dust hidden in the pile.
Handling Fringes and Tassels
Fringed rugs are a common problem because the tassels can wrap around the main brush.
-
In the Roborock app, you can draw a no go zone over the fringed section of a rug. This allows the robot to vacuum the main body of the carpet without touching the edges.
-
In the Ecovacs app, you can mark a no mop zone or a no go zone across the edges. This is particularly useful on rugs that are partially covered by furniture, where fringes are tucked in awkward spots.
Suction and Carpet Boost Settings
High pile rugs need stronger suction to pull dust and grit from between the fibres.
-
Roborock: Turn on Carpet Boost in the app so that suction automatically increases when the robot detects carpet. For very dense rugs, set a custom routine with Max suction and two cleaning passes.
-
Ecovacs: Enable Carpet Detection so the robot lifts suction whenever it rolls onto carpet. On models like the DEEBOT X8 Pro Omni, the mop plate also lifts to keep the rug dry, making it ideal for mixed floor homes with both carpets and hard surfaces.
Regular Maintenance For Consistent Results
Thick carpets trap more dust, which means filters and brushes will wear faster.
-
Roborock’s app provides reminders to replace the main brush, side brushes and filter at set intervals. Checking these parts weekly if you have pets will keep suction strong.
- Ecovacs robots also track part usage in the app. The DEEBOT X8 Pro Omni, for example, will notify you when it is time to replace a filter or clean the main brush.
Why Buy From Tech Sales Online
-
Authorised Australian retailer: Tech Sales Online is listed as an official Roborock retailer where we guarantee you get 100% genuine Australian stock with full local manufacturer warranty, and support.
-
Local stock, fast shipping, easy returns: Tech Sales Online pride ourselves on offering Australian stock, fast shipping, with a customer friendly returns and refund policy.
-
Expert help before & after purchase: The team provides product guidance, setup advice, and accessories when you need them.
-
Transparent availability: Live “In stock / Very low stock / Sold out” labels help you buy confidently.
Quick Robot Vacuum High Pile FAQs
Will a robot vacuum damage high pile carpet?
Not if you use the right settings. Keep Mop on Carpet off and use Carpet Boost settings instead of constant Max on whole home runs, and maintain your filters and brushes so the robot vacuum works efficiently.
Do I need dual rollers for my robot vacuum?
Not mandatory, but dual rubber rollers (like on the Roborock S8 MaxV Ultra) improve agitation and reduce tangles, which is ideal on thick pile and in homes with pets.
What if my rug has long fringes?
Set no go lines over the fringe zone, or fold fringes under before running the robot vacuum.
Ready To Upgrade Your Clean?
If you want the simplest path to high pile success, go with Roborock S8 MaxV Ultra for dual roller agitation and reliable Carpet Boost performance or the Ecovacs DEEBOT X8 Pro Omni if you prefer a peak suction powerhouse. Both are available with local warranty and support from Tech Sales Online.
Want to view our full range of robot vacuums? Tech Sales Online offer a wide range of robot vacuums to meet your needs and price point.